Monday, 14 September 2009

missing

So on Friday I mentioned I'd gotten e-mails telling me newtype, animedia and animage had been sent.

Well, when I got home I was a bit surprised to find that only two of them were there - newtype and animedia. Animage was nowhere to be found :/.

Quite why this was I don't know - TNT are the couriers and one of the guys I happened to talk to specifically mentioned delivering 3 at once, so it's not like they're unaware of it.

I hope it turns up of its own accord. With it being sent from Japan and them not providing tracking numbers I don't really fancy trying to find out what's happened to it. Not least of all because they always have those "it could take 12 weeks to arrive" disclaimers on. If I try to contact them, I'm sure I'll get some sort of response like that.

I had a similar experience with the Royal Mail. A DVD I sent that someone bought off me on e-bay has not been delivered, so I've sent a claim form. However I couldn't send it straight away because they don't consider things lost "until 15 days after it was sent".

It didn't help matters that they wanted loads of evidence. It was a total pain in the arse.

And guess what the things worth? 10p. Yup, that's right, it was one of those DVDs that went for way below a sensible price (if you take off the final valuation fee and PayPal charges I'll have lost money) and now it looks like it'll be costing me even more money.

There didn't seem to be a way to reclaim the packaging cost for starters, and I wouldn't be surprised if the claim is rejected, so I'll end up refunding without the compensation :(.

Postally, I'm not having much luck lately.

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